Courtney Vigo

Internal tools deserve the same craft as anything a customer sees.

Open to senior product design roles

Senior Product Designer. Seven years at LinkedIn designing for 10+ teams and 20,000+ employees, from AI workflows to a $2.8B purchasing platform.

Before that, animation, fine art, and hand-coded mobile ads.

Selected work

Sorted by what each project shows

What are you hiring for?
Collaboration & pushback

Merlina favorite

Problem
Customer success teams spent about 6 hours building each customer presentation, and engineering pushed back on a redesign too big to ship in one release.
Solution
I mapped impact against effort with engineering, shipped the fixes users needed most first, and kept the full redesign as the north star for later phases.
6h → 45mto build a customer presentation, ~88% faster
AI & user trust

TIP

Problem
Editors wrote every quiz, summary and exam question by hand, across 5 tools, so each LinkedIn Learning course took 6 to 8 weeks.
Solution
An AI tool that drafts the content, with confidence scores that flag where it may be wrong and inline editing to fix it before anything publishes.
8 wks → 2per course · +150% capacity · ~$150K saved year to date
Dense data & 0 → 1

PurchaseIn

Problem
Purchases started on a form built for IT and HR, then disappeared into email. Requesters skipped Sourcing and couldn't see where their orders were.
Solution
A new purchasing platform with a dashboard for each role, a timeline requesters check themselves, and every message kept inside the request.
−38%cycle time, 47 → 29 days · $2.8B spend a year
Concept · unifying tools & AI prototyping

Storyboard

Problem
Every course was planned in Excel sheets with custom logic. Any edge case broke them, and engineers had to drop their work to fix it.
Solution
One storyboard tool for all seven production roles, with a stage timeline, shot-by-shot planning and notes tagged to the right team.
7 rolesin one tool instead of fragile spreadsheets · concept